In an end-of-service announcement posted on the customer support section of the Quibi website on Thursday, otherwise instructing users to sign up for free trials and watch trailers for Quibi programming, the company said streaming would be in about a month would be discontinued that the fate of most of his shows is still uncertain.
"We assume that the service will end on or around December 1, 2020," says the post. "We appreciate the support we have received from our customers and would like to thank you for giving us the opportunity to entertain you. We currently do not know if the Quibi content will be available anywhere after our last day of service will be."
The announcement directed users to a general help email address for assistance. It was also recommended that you follow the #quibi hashtag on Twitter – not Quibi's own Twitter handle, which has been inactive for the past three days – for updates on programming of the failed streaming service.
The Quibi shutdown date is not immediately apparent to users who may not have searched for the announcement directly. The app itself doesn't mention the shutdown and Quibi hasn't sent any information to subscribers about the last few days of the platform.
It is unclear whether the service will continue to renew monthly subscriptions or continue to offer free trials until the end date. An email to a Quibi spokesperson was not returned at the time of going to press.
The shutdown date provides more clarity about the last few days of the Quibi app since it was announced on Wednesday. On that day, co-founders Jeffrey Katzenberg and Meg Whitman initially announced to investors, and later employees, that the company would begin liquidating less than seven months after its debut in April. This updated notice continues to highlight the uncertain future of many of Quibi's programs, many of which may be looking for new homes by the time the service is shut down.
"Quibi was a great idea and there was no one who wanted to be more successful than us," wrote Katzenberg and Whitman in an open letter to employees and investors. “Our failure was not due to lack of trial; We have checked and exhausted all options available to us. "
Most Quibi employees were laid off on Wednesday, and some of them learned of the shutdown only through news reports, Adweek previously reported. Quibi is committed to selling off the programming piece by piece if it can, as well as the Turnstyle technology, which is currently in litigation.